2/11/2024 0 Comments Wooden canvas holderIf you handle the products beyond what is necessary to establish the nature, characteristics and functioning of the products then you are obliged to pay to us the amount by which the value of the products has been diminished as a result, up to, but no more than, the original price of the products. The products are at your risk until they have been returned to us, and accordingly we recommend that you insure the products accordingly and provide us with a proof of postage on items that are being returned. RISK, PRODUCT INSURANCE AND PROOF OF RETURN We will bare the costs if we are at fault "Fault" means we have sent you an incorrect item, the item you received is faulty or it does not match the description (and we have not informed you of the differences in the product design or description). You agree that that we may deduct such costs from any refund which we are obliged to make to you. If you do not hand over the products when arranged, then we may also charge you our direct costs for each failed collection attempt. If we incur any such costs, then you shall reimburse us these costs. You must bear the direct cost of returning the products to us for products returned on the basis you wish to cancel or you are unhappy with the product, including our direct costs of collecting the products from you. a jiffy bag or have a courier collect it) to return the products to us in, then you must return the products using any such package. We may at any time request to collect the products from you, and in such case you must make the products available for collection when requested by us, in accordance with such reasonable arrangements as we may specify. Subject to clause, you must send the products back to us at: Please contact us before returning the items. You must return the products to us without undue delay, and in any event not later than 30 days after you informed us of your decision to cancel, if you are unhappy with the products you have received or you would like to replace an incorrect item received. Return of the products includes all packaging, contents, documents, and other items supplied with or as part of the products, including any free gifts. If the products have been delivered, then you must return the products to us in accordance with the following arrangements.
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